TERMS & CONDITIONS

1. Our Services

We provide professional IT consulting, digital transformation, and SAP-related services tailored to client needs. Full details of deliverables, timelines, and responsibilities will be outlined in individual project agreements.

2. Engagement

All work is subject to a mutually agreed scope of work or proposal. Any changes must be confirmed in writing. We aim to deliver high-quality, value-driven outcomes, with a commitment to transparency and collaboration.

3. Client Responsibilities

Clients agree to provide timely access to required systems, data, or personnel. Delays in providing necessary input may impact delivery timelines and associated costs.

4. Fees & Payment

Invoices are issued based on the agreed payment schedule. Unless otherwise stated, payment terms are 14 days from invoice date. Late payments may incur interest or delay in services.

5. Confidentiality

We treat all client information as confidential and will not disclose it to third parties without consent, unless legally required.

6. Intellectual Property

All IP created specifically for a client under a project agreement will be transferred to the client upon full payment, unless otherwise agreed.

7. Liability

To the extent permitted by law, INK IT Solutions is not liable for any indirect, consequential, or special damages. Liability is limited to the total fees paid for the applicable services.

8. Governing Law

These terms are governed by the laws of New South Wales, Australia.

9. Terms for Employees and Contractors

All employees and contractors are expected to uphold the highest standards of professionalism, confidentiality, and integrity. They must:

• Comply with all relevant Australian workplace laws and INK IT Solutions' internal policies.
• Maintain client confidentiality and data security at all times.
• Avoid conflicts of interest and report any concerns immediately.
• Deliver work in accordance with the agreed scope and timelines.
• Return all company property and information upon the end of their engagement.
• Agree that all intellectual property created in the course of their work remains the property of INK IT Solutions or its clients, as applicable.

10. Privacy Policy

We are committed to protecting your privacy. Please refer to our full Privacy Policy for details on how we collect, use, and safeguard your information. You can view it at: https://www.inkitsolutions.com.au/privacy-policy

11. Cookie Notice

Our website uses cookies to enhance your browsing experience and provide personalized content. By continuing to use our site, you agree to our use of cookies. For more information, please see our Privacy Policy.